Privacy Policy
Effective Date: July 14, 2026
Collection of Information
Twisted Telco, LLC ("we," "our," or "us") collects certain non-personally identifiable information about visitors to our website, including IP address, browser type, referring website, and pages visited. This information helps us improve our website and better serve our customers.
We collect personally identifiable information only when voluntarily provided by you. This may include your name, business name, phone number, email address, mailing address, and other information submitted through our contact forms, quote requests, support requests, SMS opt-in forms, email communications, or other methods of contacting Twisted Telco.
Use of Information
We use the information you provide to:
- Respond to sales inquiries.
- Prepare service quotes and proposals.
- Schedule consultations and site surveys.
- Coordinate service installations and number porting.
- Provide technical support.
- Send appointment reminders.
- Communicate project updates.
- Respond to customer service requests.
- Notify customers regarding account-related information.
- Improve our services and website.
If you have opted in to receive SMS communications, we may send text messages regarding service inquiries, support requests, installation scheduling, appointment reminders, project updates, customer support, account notifications, and other communications related to the services provided by Twisted Telco.
Disclosure of Information
Twisted Telco does not sell, rent, or share your personally identifiable information with third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may disclose information when required by law or when necessary to protect our legal rights, property, customers, or the public.
Review or Removal of Personal Information
You may request to review, update, or remove your personal information by contacting us using the information provided below. We will respond within a reasonable timeframe consistent with applicable law.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.
Cookies help us improve website functionality, analyze website traffic, and enhance the customer experience.
You may disable cookies within your browser settings; however, certain features of the website may not function properly.
Analytics
We may use third-party analytics providers, including Google Analytics, to better understand website traffic and visitor interactions.
Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Changes to This Privacy Policy
Twisted Telco reserves the right to modify this Privacy Policy at any time. Any updates become effective immediately upon posting to this page. Continued use of our website constitutes acceptance of any revisions.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Twisted Telco, LLC
Phone: (770) 971-9000